Effective Date: [10/07/2026]   |   Business: VRIHORA (by HRV Trends)   |   Ahmedabad, Gujarat, India

VRIHORA products are also listed on third-party marketplaces including Meesho, Amazon, Flipkart, and JioMart. This policy clarifies how orders placed on these platforms are handled.

23.1 Applicable Terms

Orders placed through a third-party marketplace are primarily governed by that marketplace’s own shipping, return, refund, and payment terms and policies, in addition to VRIHORA’s product-level commitments (quality, authenticity of imitation-jewellery description).

23.2 Returns on Marketplace Orders

Returns/refunds/exchanges for marketplace orders must be initiated through that specific marketplace’s app/website (not directly with VRIHORA), as per that platform’s return window and process. VRIHORA fulfils such requests as per the marketplace’s seller policies.

23.3 Stock & Listing Accuracy

VRIHORA makes reasonable efforts to keep stock synced across vrihora.com, Instagram/WhatsApp, and marketplace listings. In rare cases of a stock mismatch (e.g., an item sells out offline before online systems update), VRIHORA reserves the right to cancel the marketplace order and issue a full refund through that platform, with an apology communicated to the customer.

23.4 Customer Support

For faster support on marketplace orders, customers are encouraged to also WhatsApp their marketplace Order ID to +91 97145 55365.